Collection In Person
You can collect your order from our Chesham Showroom. At checkout select 'Collect From Store.' Please phone us on 0808 108 8585 when you have placed your order to arrange collection.
If you have not agreed a collection date and time with us beforehand, we cannot guarantee that your order will be available for collection.
Parcel Delivery
For parcel deliveries, we will use a courier service.
The standard parcel service time scale is an estimated 2-7 working days. If you would like to receive your delivery on a specific day, please phone to advise us at the time of booking on 0808 108 8585. An extra charge may be incurred.
Each item will be carefully packaged and distributed to our courier after being dispatched from our warehouse.
Depending on the carrier, you may be required to confirm a delivery time and date.
Pallet Delivery
A pallet service is required on larger items.
The standard pallet service time scale is an estimated 2-7 working days.
When your order is processed and given to our courier, you will be contacted to arrange a suitable delivery date.
If you would like to receive your delivery on a specific day, please phone to advise us at the time of booking on 0808 108 8585. An extra charge may be incurred.
Our standard pallet service offers delivery to the kerbside, couriers will not be able to move pallets or goods inside the property.
Depending on the carrier, you may be required to confirm a delivery time and date.
Remote Delivery
If you happen to reside in an area that is considered to be 'remote' by our couriers, you may incur additional delivery charges.
Remote Areas:
Northern Ireland
Grampian
Scotland Offshore
Channel Islands
Isle of Wight
Highlands
Isle of Man
Scilly Isles
Delivery Timetables
Please note that delivery timetables are best estimates and may be subject to change as due to seasonality, weather and other non-specified factors. All prices include VAT. For orders containing multiple items, you will be charged one fee based on the collective weight and/or dimensions of your order, unless you specifically request specialist delivery arrangements.
Our deliveries are usually handled by Hermes, UPS, DPD or DHL or on larger orders, one of our pallet courier partners. Once collected from our dispatch warehouse, all orders are the responsibility of those drivers and staff. We are unfortunately unable to give any special delivery instructions to drivers e.g. leaving products with neighbours or in sheds. Nor are we responsible for any delays the couriers or delivery companies experience. In instances where goods go missing, we have to allow 30 days in order for us to be able to successfully claim from the carrier.
International Shipping
We can only ship select items internationally. Please contact us at info@thebathroomshed.com prior to placing your order.